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Woz

What's it doing with a topper and the signed wooden apron ?
Thought those two where for the LE only ?
 
Pinside were getting very excited about a cardboard box, but I think the real answer is no....

Whilst I'm not not getting a Woz I wonder if JJP would be as understanding if I shifted my payment dates back for the Hobbit:rolleyez:
 
A few have been delivered to operators.

Jack sent a very long message to all of the buyers this weekend basically saying he could have rushed machines out by the end of March like he promised but Keith's latest software (3 times bigger than what's out currently) hadn't been put through a thorough test and the final production boards were coming through in dribs and drabs. He phoned a selection of buyers and offered them what was available currently or a stable machine a couple of weeks down the line.

He basically said a big **** you to all of the non buyers bitching about delays and said for the guys who have waited 2 years, he's very sorry that his deadlines haven't been met but we are talking 2 weeks til machines get delivered and if he is going to do something he may as well do it right.

Fair play to him. The loudest complainers are the ones hoping he fails. I'm not sure what people expect him to do? He paid $1.6million to order final circuit boards in January and they haven't been as quick as promised. It's not like he can just write it off and order 1500 boards somewhere else to be delivered in a few days.
 
Lots of people shifted their payment dates back for woz due to the delays. He was very understanding about it
 
jonathan;22532 He paid $1.6million to order final circuit boards in January and they haven't been as quick as promised. It's not like he can just write it off and order 1500 boards somewhere else to be delivered in a few days.[/QUOTE said:
WOW $1.6million for 1500 boards?I presume thats per set - but over $1000 for set is crazy - they must be some mighty kick ass boards:eeek:
 
He basically said a big **** you to all of the non buyers bitching about delays

Isn't that a bit short sighted, some of the people who are bitching about WOZ delays could become future customers if the communication is handled in the right way. Seems a bit silly to alienate any potential customer base just because he's having problems hitting his deadlines with this machine.

He paid $1.6million to order final circuit boards in January and they haven't been as quick as promised.

Didn't he have a similar problem with some of the other WOZ parts earlier in the development cycle? Agreed he can't just go out and buy another set of boards from somewhere else but he needs to have a serious word with whoever is finding these suppliers for him! Or factor in some contingency to his plans so that his customers don't see or feel the impact of these kind of things happening.
 
Here is jacks 'apology' letter. Pasted from pinside:

"For all of us and for me most of all - it has been a crazy two years.
I know that is true of all of you as well. Many of you have suffered
in a way defending me or JJP to the people who said we would never
even build a game. They were wrong, you were right, Thank You! I think
this little post is more for me today than you but it's posted here
anyway.
There are all kinds of people and many on forums have to express their
anger or negativity. Some of the same people see me in person at shows
and gush for a picture with me or my autograph. People….It's probably
true on the stamp collecting Group too as people are people. Still, we
are focused on the positive as you cannot create and grow from a
negative. More dreams have been killed by doubt than by actual failure
and the game is reality, failure was never an option.
I've lived this every day a billion times over and I have not
regretted it yet. I guess having games now, that stage is passed. I'm
the most critical customer of JJP and the one with the least patience
as I've done it the longest. As we move into this delivery stage of
games there is a lot of satisfaction in what we have done so far. I'm
very proud of our Team and their Passion and dedication.
At the show in Italy a couple of weeks ago a customer who ordered
ECLEWOZ and saw it for the first time remarked that he was amazed,
something we love to hear. He went on to say that it would probably
be the worst game that JJP ever makes. That's to say we will get
better as we go along in the coming days, weeks, months and years. I
took his comment the right way, he gets it.
We had to set deadlines so that there were targets for those vendors
and for our people as well. I guess the game could have been designed
forever and never completed but it is designed and completed, except
for the ongoing software development which is going well and that will
be seen to completion and to our satisfaction of what we know the game
will be.
Deadlines we missed or moved, or got moved for us or in spite of us,
I'm truly sorry. I take responsibility for that. I know it caused some
issues for certain people but in some cases, I had to have trust.
Sometimes, not that much was in my direct control. Welcome to
manufacturing in the USA, 101.
We had no clue what we were going to design. It is way more than any
of us thought it would be. We have learned a lot. Maybe I have finally
learned not to believe every vendor's promise or to pass them along so
quickly as Gospel, sorry again.
The most important thing is the honesty and transparent nature of what
we have tried to do. To include all of you in the many details, ideas,
trials, ups and downs as we went along. It's been painful sometimes
but you all deserve to know what I know and I've answered your calls
and e mails- always. It is the making of the sausage and thanks for
the many calls and e mails and texts of support too numerous to count!
Much of what we did would up on the desks or in-boxes of our now many
competitors' moments after being written here and it still does. Some
spoken words wind up twisted or out of context. It gets posted on
other forums to be ruminated about and stomped on no matter what we
do. That's part of what any forum brings, good and bad. We get e mails
forwarded to us about what our competitors are doing too, about their
new secret "cool" designs, licenses they sign, Mustangs or not or in-
progress artwork or playfield lighting or their price increases or
whatever distractions right from their own vendors or employees so it
works both ways. I really could care less what any of them do, good
luck, live and let live. I only care about what we are doing.
I'll never look back at this game and say it was crap. It is our best
effort to date and we will learn from it, we will support it and we
will improve upon it with our next game.
We are not perfect, nobody is. This is a mechanical device and my
saying for many years is "if it's not broken, it's not pinball".....
What I did say and do say is we will support whatever we built and we
will strive to satisfy our customers and reward our players, always.
If we missed some shows, if I could not get there or we could not get
games there, I'm sorry too. We will make it up as we move forward,
it's hard to do it all sometimes.
I have been pleased that the games on location have been working well
and have been making money. Most weeks they have been going up every
week and they have been attracting new players which is something we
all hoped for. Those with them on location know this to be true. I
have not spoken to Zach since he received his WOZ about a week ago and
he posted this on our group the other day:
----
Zach T View profile
More options Mar 29, 12:01 pm
So, the WOZ at Nickel City San Diego is just killing it. I have never
seen a new pin earn this much, this fast. In the first 10 hours at
Nickel City WOZ out earned what Tron, Simpsons, South Park, and LW3
made combined last week!
Currently WOZ is making more than any video game on the floor,
including the drivers. There are a lot of redemption games that
aren't earning this well. We're going to have to collect WOZ twice
this week because the coin bucket isn't big enough for us to go a
full week between collections!
The game is a huge hit with all of my casual players. Usually, when
someone walks up to play pinball who has never played it before they
play one ball and walk away. I have yet to see that with WOZ. The
big LCD display is definitely helping new players understand the game
better.
More options Mar 29, 9:06 pm
Yes, the kids just love it. I'm seeing entire families playing WOZ
together. I've never seen a reaction like this for a pinball machine
before. It's fantastic. The pinball crowd has definitely been
playing it a lot, but I would never make this kind of money off of
just the pinball crowd.
Zach
Palomar Amusements
----
In recent days since AMOA, several operators and distributors have
called or e mailed to order WOZ. Many have asked for ECLEWOZ as well
as they want the latest and greatest for their location......We are
sold out with a growing waiting list. Word is getting out in the
industry side of things and that's good. They are OK to wait as we
have lots of people before them to deliver games to, a good problem
for us to have. Drew came back from AMOA with orders for over 150
games with many new distributor requests. One keeps calling daily
looking to pickup games in the next week or two, he just woke up to
what we have been doing for two years.
Keith sent a code update last night that in size is three times as
large a file as what is currently in the latest games out now! I
cannot wait to download it later and play the game today.
These games we built here this week, maybe ten of them, it is not like
taking a loaf of bread out of the oven and handing it to you. They
need to be burned in and tested and we need to make sure they are
right before you get them. That's what you deserve. I came to some
reality decisions late yesterday and in spite of me missing another
self imposed deadline I decided that the good of the product was more
important than the calendar.
So we all decided yesterday as we left that the games in the building
need to burn in for a few days. Plus the code, well, while tested, WE
did not test it. Keith always sends us older code than where he is in
his game so it's been tested.....but giving real customer #1 a game
and on and on.....we want to make sure games are right.
Real pickup customer #1 was fine with getting his game a few days
later. He is going away on vacation next week anyway. I talked to a
few others and they all say the same. They want their games but they
want them to be right or as right as we humans here can make them.
It's pinball. We don't want to be Boeing - making airplanes that
people fly on that matters in life and death situations - this is a
pinball machine for goodness sakes. And no, I did not call everyone
yet.
If you want a game that is not built with passion, detail, care and
respect for the people who are waiting for them, then there are other
options available but not from us. We have a winner here. It's almost,
almost done at the one yard line. I need to remember what Bryan Kelly
told me and don't screw it up now after all this time......another
few days - even a week or two - if that makes the difference, that's
what I need to do.
We want real production boards in the real production games that
customers get. Building games to completion has been difficult without
our production board sets which are obviously on their own timeline
despite what I was told about mid to late March, it's now the week of
4/8. I ordered them on January 11th.....frustrates me but better right
than wrong but it is coming at least down to days now not weeks or
months. The board house in Pennsylvania has been setting up and
running various boards. It's a daily string of questions about various
parts, orientation of connectors, etc. so they make ten of each board
and we get them and approve them and they make them….all takes time.
Needs to be done right the first time, it's a $1,560,000 order so I
don't need mistakes.
Can't rush greatness, or our board house at this point…..so if I
shipped a couple or even five or six games today which I could if I
really wanted to and then there was a week or so lull, maybe worse
than waiting a week or two and having twenty or more tested, better
coded and completely working games. In hindsight I should have said
what Eugene Jarvis told me to say - it is done when it's done or
something similar but we are almost there.
I went to E3 and Seattle in June with a box of lights that Keith had
to start with a keyboard. I went to PPE with the flipper strength not
set right, I went to Expo with incomplete code and IAAPA with a better
version of incomplete code and we won a Brass Ring Award. We have
games on location kicking ass and the game is not done, just imagine
what happens in the next few days and weeks, holy cow, it's gonna' be
nuts!
I'm going to get criticized no matter what I do. I can take it, I have
a pretty thick skin. Just dont slander or libel me or my company or my
people or family. I've done it for 37 years with God's Blessing as
long as I'm able to do it, maybe another 37 years but it is getting
easier, not harder.
Creating this Group was also a great thing, like creating the game.
Just like an extended family.....Not perfect but pretty good I must
agree. You all have the patience of Saints and as these games start to
ship the level of "crazy" will go up. I know the conversation will
shift to different subjects, my un-boxing party is when, Is Jack
coming, my this is that is that or my wife and kids won't let me get
near the game to play it, etc, etc...all good
We are Pinball People and I'm proud to call you our customers,
supporters, believers, investors and most importantly, friends and we
look forward to meeting more of you and getting your games to you.
I'm thankful to my wife and family and to my Faith and sincerely to
all of you. Please know this, we are and will continue to do our best.
Our Passion is Pinball and we have been Blessed to create this game
for you!
Happy Passover/ Happy Easter/ Happy Weekend.
Much more to come."
 
"If you want a game that is not built with passion, detail, care and
respect for the people who are waiting for them, then there are other
options available but not from us."

Still the childish sniping at Stern. This is what lets him down the most. He just can't help himself. GROW THE F*CK UP Jack, this just makes you look pathetic and is very very poor business practice.

 
"If you want a game that is not built with passion, detail, care and
respect for the people who are waiting for them, then there are other
options available but not from us."

Still the childish sniping at Stern. This is what lets him down the most. He just can't help himself. GROW THE F*CK UP Jack, this just makes you look pathetic and is very very poor business practice.



I just think thats how they do business in the states. Its like the unwritten rule of mastering the art of slagging off your competitors without getting sued for it. Jack seems to be well versed in this.

Really want to play woz, and i really feel for those that have waited so long. I hope that none of the same BS happens with predator (although i am prepared for a long wait).
 
Oh dear what a mess 😢 please JJP sort it out, such a Shame already seen a few FB friends cancelling orders, and after today gotta say either stop showing the game incomplete or show it fully working because at the moment it's a very pretty Xmas tree light. No mistaking build quality is head over heals any stern offering and the time and design you can see is a true labour of love from someone that truly loves pinball..... However I believe letting this incomplete game out is damaging the end result. Forgetting my personal opinion of the theme this game needs ... no must be finished before its available to play to the public , because as as it stands it's just unplayable. My personal view is its a new TZ but without all the coolness of TZ, I don't care for TZ but appreciate it for what it is/was however at the moment this plays like it but with no fun added. Come on JJP we all want this game to succeed , withdraw all test games forget all the doomongers and hold off until its ready then release it.
 
as it stands it's just unplayable

+1

WOZ was there to plat at Matt Adams' today, and loads of us were excited as we knew that a disc with code had arrived and been installed - especially since Jack has been putting pics on facebook explaining the rules and all, it seemed reasonable to expect that that's what the new code was ...... but no. i agree that Jack is gonna start getting bad publicity if the games keep being available to play but still not really.

goatsebusters.jpg
 
The bad publicity will disappear once the game is out. Every pre order up for sale sells hours later to someone else. The wait isn't ideal but cest la vie
 
The bad publicity will disappear once the game is out. Every pre order up for sale sells hours later to someone else. The wait isn't ideal but cest la vie

maybe a silly question but have you played it Jonathan?
 
Yep, one of the first to play it at Phil's first showing. Thoroughly enjoyed it for what it was. A beautifully made machine with bare bones software.
 
Yep, one of the first to play it at Phil's first showing. Thoroughly enjoyed it for what it was. A beautifully made machine with bare bones software.

You not a tiny bit worried? Maybe just a small smidgen of doubt? I mean I have an ACDC on order and today I am the first to say that whole rock band plastic horror show at the back is a nightmare, do you not think maybe some things are a bit horrific on woz? Maybe the flying monkey? Or the back glass animation? Lighting? As you know criticism is sometimes the best way to get things changed and noticed. I apologise if this has already been covered I have been off forum for a while . And trust me I want woz to succeed my personal views on the theme don't come into it
 
Not in the slightest. I've been on the WOZ forum 18 months now and many things have been changed with customer input so far, much like on Predator.

The Hobbit is being designed almost exclusively around a thread on there asking pre-orderers what should be in the pin. It's got hundreds of suggestions and discussions over what would work and what wouldn't

Keith Johnson has already said this game will be the deepest in history, hence the time taken to code it and link each mode to individual RGB LEDs and the 50-100 videos and animations on the LCD.

If its terrible when it comes ill sell it in and look for another TAFG or a MM with the money.
 
I want Jack to succeed for many reasons.

However I do worry about his business model in that how much money has now been spent? How many WOZ does he need to sell to make a profit or break even?

Did he need the Hobbit pre-order money?

Too much risk to pre-order the Hobbit this far out for me.

Early adopters of WOZ will probably make a profit as it was 2 years ago that the $6500 pre-order price came out.

And the latest board stories don't really add up.
 
It's a shame all these probs and delays arnt really building the trust and paving the way for his future machines. Buyers are going to be more wary
 
He explained the board situation. Basically they have a few boards professionally made which are in the early machines and have worked without issue. Phil's machine for example. To get a few more machines out on location they had some more boards made locally and they have not been very reliable. It's the little LED boards under the PF btw, not the important ones that run the software.

I'm as impatient as anyone to get this machine but if Jack sends out 1000 tables and the LEDs malfunction 3 months down the line then the company really would go under with the cost to fix the mistake
 
What's the situation when it comes to replacement parts? Are alot of them like the consumable parts coils ect just standard ones?
 
Agree that it needs to go out right, as opposed to now with possible problems as that would have a big impact on future games.

Will be interesting to see what happens going forward as Jack is only doing family friendly games and wide bodies so hopefully Stern and JJP can thrive:)
 
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