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Cactus Canyon remake chat

JMP said:
Tried it and no difference. Strange we both seemed to have exactly the same problem but yours was solved with the new sensor PCB and mine hasn't.

Did you also get a new power/comms cable that goes from the new sensor board to the main CPU board?

Waiting on a reply from CGC again.
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oh that shame , yes it is strange

Maybe disconnect the power from the control board and see if that does anything - Might help when they ask you for checks

I only got spare sensors and a new board, but that was because i insisted on a new board. They don’t believe that it could fail
 
SeikoKid said:
oh that shame , yes it is strange

Maybe disconnect the power from the control board and see if that does anything - Might help when they ask you for checks

I only got spare sensors and a new board, but that was because i insisted on a new board. They don’t believe that it could fail
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Their responses are getting less prompt and finding I need to chase them up.... did you deal with Jim or Lloyd? I've had replies from both but saying different things, although nothing now for several days.

Did you bend all the pins slightly for connectors (as per their quick fix) and hot glue them afterwards with your new board?
 
JMP said:
Their responses are getting less prompt and finding I need to chase them up.... did you deal with Jim or Lloyd? I've had replies from both but saying different things, although nothing now for several days.

Did you bend all the pins slightly for connectors (as per their quick fix) and hot glue them afterwards with your new board?
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No i had the same problem. Interest wained, I was even getting @Calimori gun parts for him but they sent over the wrong part for that then seemed to loose interest when insisted on the board they said wasent at fault and the correct gun part for Geoff

Dealt with Jim.

So proven Geoff asked for his gun part ( again ) after i gave up trying and they sent it over … but that’s now 3 international parcels sent instead of just 1 !?

I wonder if he had had to chase it up they would have been the same ?
 
Bending of the pins did nowt. The connections are sound. Cable tying up the wire solved the problem. I did hot glue but 2nd time round was not so eager with it
 
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SeikoKid said:
No i had the same problem. Interest wained, I was even getting @Calimori gun parts for him but they sent over the wrong part for that then seemed to loose interest when insisted on the board they said wasent at fault and the correct gun part for Geoff

Dealt with Jim.

So proven Geoff asked for his gun part ( again ) after i gave up trying and they sent it over … but that’s now 3 international parcels sent instead of just 1 !?

I wonder if he had had to chase it up they would have been the same ?
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Yes, having to get stroppy with them to prompt a reply now. 2.5 years to arrive, 2 months working and no clear resolve or direction from CGC.... when I can get them to reply.

Rubbish.
 
Assuming you brought through Phil, would it not be better to go through him? Thankfully I’ve not had any of these issues but watching this thread does have me slightly concerned.
 
MattCarr said:
Assuming you brought through Phil, would it not be better to go through him? Thankfully I’ve not had any of these issues but watching this thread does have me slightly concerned.
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Spoke to Phil last weekend and he suggested I continue direct with CGC for speed. If they don't resolve this week, I'll have get back to him about a return or something 🤷‍♂️. Been going on nearly a month now. @philpalmer
 
To update.... today I slightly bent the two outside pins of every header on the sensor PCB including the power/comms cable, pus the header pins at the other end on the CPU (which hadn't been hot glued in the factory). Hot glued them all and the problem has got a lot better but may not be fully resolved as 'ride em cowboy' feature still double triggers sometimes.

Have noted on pinside owners re-flowing solder, re-seating connectors etc. when had similar problems return. Seems a very poor/flimsy design, don't know if unique to CCR?

Have updated CGC via another email and will see if I get any advice on it.
 
JMP said:
Have noted on pinside owners re-flowing solder, re-seating connectors etc. when had similar problems return. Seems a very poor/flimsy design, don't know if unique to CCR?

Have updated CGC via another email and will see if I get any advice on it.
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Jim at CGC sending over spare sensors/cables in case needed, but otherwise looks like 'it is what it is' on this game.

He also confirmed for those with Pulp Fiction orders (if not already aware), this game does not have the same sensor design/issues.
 
JMP said:
To update.... today I slightly bent the two outside pins of every header on the sensor PCB including the power/comms cable, pus the header pins at the other end on the CPU (which hadn't been hot glued in the factory). Hot glued them all and the problem has got a lot better but may not be fully resolved as 'ride em cowboy' feature still double triggers sometimes.

Have noted on pinside owners re-flowing solder, re-seating connectors etc. when had similar problems return. Seems a very poor/flimsy design, don't know if unique to CCR?

Have updated CGC via another email and will see if I get any advice on it.
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I found this too but tying up the sensor cables to create a tight unmovable connection sorted it for me. Still was down to the main board though and not the sensor cables. in fact the new sensor cable set up they sent out was worse than my original
 
Loads of similar comments/issues on pinside. A combination then of the sensor board, connectors, cables and the sensors. Trying to work out which bit is the problem is a right pain, particularly if new parts are just as bad through bad crimps, shoddy quality or flimsy/loose connectors.

Thought I'd try a CGC machine after my Stranger Things turned up with badly crimped connectors and switch failures out of the box. 😄
 
Probably a good thing pinball manufacturers arnt making parts for planes or space rockets eh!

Maybe they should hire a few ex aerospace engineers or something.
 
paulg100 said:
Maybe they should hire a few ex aerospace engineers or something.
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Yeah, my experience is that is an expensive idea.
They will over engineer the solution as an aerospace solution can never fail for critical systems, the system has 3 or more logic paths and they will vote so even if one logic path fails, if the other two agree then it will still function.
These systems need to keep checking each other is active.
This isn't required in a pinball machine, yeah, you want the target to work but 99% of the time is fine, you don't need a challenge response system for every target every 300ms.

Technically, the machine does a check on switches are in their expected state at start up and if they have been seen for a reasonable time scale, which might be good enough.
 
I’m loving this game. Quick Draw keeps me on my toes and only just realised that during Bionic-Bart mode you can just keep collecting jackpots until you decide to cash them in again by hitting Bart…. lose the ball though and you lose that build up value so it’s a great risk/reward mode with potential for a massive score 👍
 
Now my issue is resolved, really enjoying it too. Looking forward to the saloon door mod with code update.... anyone got a sniff of price yet?
 
SeikoKid said:
What was the fault then ?
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Appears solely the loose/flimsy connectors, but also noting the CPU header for comms/power cable to sensor board hadn't been hot glued. So, did the pin bend fix and re hot-glued EVERY header on the sensor board and this CPU header above and so far, all good. CGC sent me spare sensor boards but not had to fit any.

Was a PITA getting to this point. Didn't rate the help from CGC, particularly when it got to the stage of responding only when kicking up a fuss with links to this thread and pinside (about similar issues).
 
Agreed on the loss of interest there side - Unless you’ve got an ounce of ability to fix these new games your totally on your own it seems

So you had same problem as me but worse. I tried to find my old board and resolder the connector in question and send it up to you but I must have thrown it straight away

I guess this a certain case of bad soldering on these boards from wherever they got them from

Glad it’s back up and running , I’ve left the club sadly and moved over to TBL territory now
 
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