Well that’s a bit ****….
Currently on holiday in Turkey. Saw the announcement earlier and emailed (09:30), since phone calls are a little more challenging here. Got a reply from Jasmine saying asking me to fill in a form (which I couldn’t do here as it isn’t mobile-friendly), so she asked me to call - have just called - she was in a meeting however advised that no rooms available and now on a waitlist.
So you get in early, only to find that (because of the hotels requirements) you don’t have a room.
Interestingly, they didn’t need any more info from me to put me on a waitlist - so why bother?
More chance of getting tickets to an oasis concert…