@David_Vi gutted for you mate. Hoped seeing Rosie again will soften the trauma a little…
Enterprise hire are useless twats. Booked Luton van 4 months ago and fully paid. Timing was always gonna be tight because I left our house in Ireland at 7am this morning and won’t be home until 9ish tonight so picking up the van today wasn’t an option. With this in mind I called them yesterday to make sure it was still all going to work as per my booking and I could pick it up tomorrow at 8am when they open. ‘Yes it’s here and ready to go’
Fast forward to today and the manager calls me at 16.55 to say the van I was taking has an expired mot and they didn’t realise (I call bull$hit on this!). Hence they now say they have to do a round trip to Nottingham in the morning to get a replacement and I can’t pick it up until 11.30/12. I only live 10 mins from them so I’ll need to come home and load up so won’t be there until sometime mid afternoon
@Big Phil also because I need to pick up twd on the way. I’m sorry but hopefully doesn’t cause you too many problems. On the flip side I’ll try and get them to refund one days hire