Expand Pinball

[chuckychucks]

Has anyone ever bought a pinball from this company called ‘Expand’ based in Italy?

They seem to post on the European facebook groups a lot, a person called Alessandra Guido usually does the posts.

They only seem to accept bank transfers which offers no protection to the buyer so it would be great to hear if anyone else has had positive experiences.

Thanks for any information

Mark

 

[Paul]

They only seem to accept bank transfer

 

[chuckychucks]

Yes, it does seem that way when it’s only bank transfers but I guess I was asking because there seems to be a lot of trust that way on here too, although I get that it is strange because this is supposed to be a company selling rather than an individual.

 

[Mozie]

My Metallica came from him, no issues whatsoever was even boxed and on a good quality pallet, only had the one experience but can't fault it tbh.

 

[chuckychucks]

My Metallica came from him, no issues whatsoever was even boxed and on a good quality pallet, only had the one experience but can't fault it tbh.

That’s good to know, what way did you pay him..if it was PayPal I would have no issues but bank transfer is making me nervous.

 

[carl lawrence]

@DAW6205 may know more about them so drop him a message as he is also based in Italy and does the same thing

 

[chuckychucks]

@DAW6205 may know more about them so drop him a message as he is also based in Italy and does the same thing

Thanks, I will send him a message

 

[Mozie]

That’s good to know, what way did you pay him..if it was PayPal I would have no issues but bank transfer is making me nervous.

Yeah Bank transfer, this hobby is insane when you think about it .. tbf it all worked out well for me but I only had the one dealings with him but I woildnt hesitate to have another but that's upto you to decide and of course if things did go wrong your **** out of luck with bank transfer as you said. They are a legit business though and the packing was better than 99 percent of other pins I've received.

 

[J.C.Rox]

Bought from them a few times, before their prices went really high and import tax was a thing. I've been happy with what I've bought, others not so much, buyer beware and all that, and I've had 2 pins damaged in transit, not the fault of the seller.

 

[chuckychucks]

Bought from them a few times, before their prices went really high and import tax was a thing. I've been happy with what I've bought, others not so much, buyer beware and all that, and I've had 2 pins damaged in transit, not the fault of the seller.

So some people got them in a rougher shape than they expected? Sorry to ask but did you pay them by bank transfer, I guess that damage in transit is always a risk when sending by freight, fingers crossed this hasn’t happened to me yet and I have brought 3 machines from the USA by freight.

 

[Tilt_Birmingham]

Buying from abroad is always a risk.

I've brought 4 or 5 pins and had them shipped over.... All came perfectly packed on a pallet

What are you looking to buy? Unless its something rare you can probably pick it up in the UK... You have to factor in shipping costs and VAT

 

[J.C.Rox]

So some people got them in a rougher shape than they expected? Sorry to ask but did you pay them by bank transfer, I guess that damage in transit is always a risk when sending by freight, fingers crossed this hasn’t happened to me yet and I have brought 3 machines from the USA by freigh

Definate variation in quality as some are private collection some ex site plus language barrier in descriptions. I've seen in previous chats about them some haven't been happy with what they got. Yes I paid by bank transfer, used transferwise to get best exchange rates, my last payment i think I paid in UAE dirhams for the best exchange deal! All pre brexit.

 

[Fantazia2]

Can't you get bank transfers back now with the new push payment fraud protections in place.

 

[Paul]

Can't you get bank transfers back now with the new push payment fraud protections in place.

What is Authorised Push Payment Fraud? - APP Scam | Experian

Authorised push payment (APP) fraud is a scam where the victim is tricked into making large bank transfers to an account posing as a legitimate payee.

www.experian.co.uk

 

[chuckychucks]

Can't you get bank transfers back now with the new push payment fraud protections in place.

Interesting, will read more into this…thanks

 

[chuckychucks]

What is Authorised Push Payment Fraud? - APP Scam | Experian

Authorised push payment (APP) fraud is a scam where the victim is tricked into making large bank transfers to an account posing as a legitimate payee.

www.experian.co.uk

Thanks for the link, will do more research later

 

[Fantazia2]

What is Authorised Push Payment Fraud? - APP Scam | Experian

Authorised push payment (APP) fraud is a scam where the victim is tricked into making large bank transfers to an account posing as a legitimate payee.

www.experian.co.uk

Maybe not then.

 

[chuckychucks]

Buying from abroad is always a risk.

I've brought 4 or 5 pins and had them shipped over.... All came perfectly packed on a pallet

What are you looking to buy? Unless its something rare you can probably pick it up in the UK... You have to factor in shipping costs and VAT

Even buying in the U.K. most individuals want paid by bank transfers which offers which I’m scared to do but I will definitely read more into the link provided above.

 

[chuckychucks]

Definate variation in quality as some are private collection some ex site plus language barrier in descriptions. I've seen in previous chats about them some haven't been happy with what they got. Yes I paid by bank transfer, used transferwise to get best exchange rates, my last payment i think I paid in UAE dirhams for the best exchange deal! All pre brexit.

Thanks for the reply, I’m so tempted but will be devastated if something goes wrong.

 

[Fantazia2]

Might not be protected when sending to an account abroad.

Check if you can get your money back after a scam

Find out when you're likely to get a refund following a scam, and how to claim

www.citizensadvice.org.uk

 

[chuckychucks]

Might not be protected when sending to an account abroad.

Check if you can get your money back after a scam

Find out when you're likely to get a refund following a scam, and how to claim

www.citizensadvice.org.uk

Yeah, it seems it applies to accounts in the U.K. only, once sent abroad then it’s game over.

 

[Vimtoman]

I've purchased about 4 pins from Andrea in Expand Italy. exp-and.com
But that was about two years ago.
All arrived well packed.
Just check your happy with the pin etc.
He does give a pretty good selection of pictures of all but ask If you want more.
Prices a subject to import costs .
He will probably only accept a sale above a certain level.

Oh and he has an online PDF that probably has more than whats shown on website.

 

[chuckychucks]

I've purchased about 4 pins from Andrea in Expand Italy. exp-and.com
But that was about two years ago.
All arrived well packed.
Just check your happy with the pin etc.
He does give a pretty good selection of pictures of all but ask If you want more.
Prices a subject to import costs .
He will probably only accept a sale above a certain level.

Oh and he has an online PDF that probably has more than whats shown on website.

Thanks for that, all I have done is think about this and I can’t convince myself that my money will be safe, I offered to pay the fees if they accepted PayPal but they refused which actually made me even more suspicious, think I need to walk away.

 

[Vimtoman]

Thanks for that, all I have done is think about this and I can’t convince myself that my money will be safe, I offered to pay the fees if they accepted PayPal but they refused which actually made me even more suspicious, think I need to walk away.

Yep its a risk for sure.
Buying a pin and transfering money to a bank account is a risk.

 

[chuckychucks]

Yep its a risk for sure.
Buying a pin and transfering money to a bank account is a risk.

Transferring money is definitely a risk, buying a pin not so much.

 

[Sertx]

I have bought one pin from them, which was sent to Spain.
They are trustworthy regarding the process, but the quality would be based on pictures and videos, which they will be happy to provide.

 

[chuckychucks]

I have bought one pin from them, which was sent to Spain.
They are trustworthy regarding the process, but the quality would be based on pictures and videos, which they will be happy to provide.

Hi,

Thanks for the reply.

Did you pay by bank transfer too?

 

[Sertx]

Yes, bank transfer from UK for delivery in Spain.
This is Maurizio number. He is great with WhatsApp.
My pin was quite dirty, which you couldn't see on pictures, but was working fine.
+393470157507